1
Capture the right details
Start with a clear form or an existing enquiry source that collects the information you need to respond.
For UK trade businesses
Every new enquiry deserves a clear next step.
AutoOps Lab sets up simple, client-owned workflows that capture, organise and acknowledge new enquiries—while you stay in control of the customer response, quote and booking.
Built for owner-managed service businesses•No shared passwords or codes•Live only after your approval
Fictional example
See a plumbing enquiry flow from start to finish.
A customer submits an enquiry. The business receives the detail they need, the customer receives an acknowledgement, and the enquiry is organised for follow-up.
Fictional AutoOps Lab demonstration—not client work. No appointment or service has been booked.
One useful workflow first
Keep the setup simple and focused.
2
Organise the enquiry
Send the enquiry to an agreed record or your existing CRM so nothing is lost in inboxes or messages.
3
Respond with confidence
Give the customer a timely acknowledgement and give your team a concise internal alert.
How delivery works
Your accounts. Your data. Your approval.
AutoOps Lab configures the workflow with you. You retain ownership and decide when anything goes live.
Client-owned access
You authorise secure connections or invite a collaborator. Passwords, two-factor codes and API keys are never requested by email.
Test before live use
We test with sample data, review the outcome together and only activate the workflow after your explicit approval.
Start with a short review
How do you currently receive enquiries?
Tell AutoOps Lab where enquiries arrive, what needs to happen next, and which tools you already use. We can then decide whether a small workflow is a good fit.
Already know what you need? Start the full onboarding form. Prefer email? hello.autoopslab@gmail.com.